I excel at external and internal customer satisfaction, but don't take my word for it. Here are testimonials from clients and colleagues:

CLIENTS

  • "I heard from K.B. that your last day at Pearson is today… I just wanted to reach out to let you know how much I—and the rest of the team—have appreciated your assistance throughout the academic year. You’ve been incredibly helpful and an absolute joy to work with, and I just thought you should know that 😊" - J.F., Ohio Online Learning Program

  • "Just wanted to send direct correspondence that you’ll certainly be missed. You have been a most excellent partner and I hope that your next venture is everything you are hoping it will be. Good luck and thanks for everything!" J.P., Delaware Valley Cyber Academy

  • "I am sorry to see you go! It has been a true pleasure working with you. You’ve always been so helpful and genuine, and one of the reasons we love working with Pearson. I wish you the very best. I know I can speak for the team when I say, you will be missed!" - K.B. Ohio Online Learning Program

  • "The entire AIU team was incredible complimentary and thankful for all the help Ken provided them during this last year. "He was always helpful and found them answers." High praise!" - via Kristie Clements, Manager


COLLEAGUES

  • "I will miss our late Friday afternoon calls, willingness to help with anything, and the karaoke." - Kristie Clements, Manager

  • "I am so grateful for your leadership, patience, and support these past 9 months! Thank you for the opportunity and encouragement to take risks :)." Lori G., Direct Report

  • "Wishing you all the happy new beginnings that will come your way. It has been an awesome six years working with you, and I don't doubt we will stay in touch. You kept me laughing and kept it real since day one, and I am going to miss working with you so much!!!" - Megan S., Direct Report

  • "Thank you for the many times you've jumped on a quick call to assist!" Sharon J., Senior Program Manager

  • "I wanted to say thank you for all you've done, keeping me in line, keeping customers in line, answering all of my silly questions, etc. I am so grateful for you!!" Maribeth T., Sales Rep

  • "Thank you for your support over the years, no matter which departments we were in, you always answered my many questions." Kayla W., Senior Program Manager

  • "Thank you for being a hero many times. I have enjoyed getting to know you." Lisa R., Program Manager

  • "Ken, thank you for being a constant resource from day one." Lauren L., Sales Rep